CHELSEA HOTEL TORONTO, Toronto – Your ideal downtown stay
Hotel Overview
Chelsea Hotel Toronto - Family-friendly hotel with waterslide near CN Tower
Located in downtown Toronto, a 10-minute walk from the Eaton Centre and 2.5 km from the CN Tower. The hotel features a 130-ft indoor Corkscrew waterslide, family pool, Kid Centre with live rabbits, and Club 33 teen lounge. Dining options include Market Garden with grab-and-go items, express|o coffee and wine bar, and T Bar dining room serving curries and pizzas. The hotel has 23 meeting rooms, seating up to 550 guests. Free WiFi is available throughout the property. Accessible via UP Express train from Pearson International Airport (25 minutes) or 192 Airport Rocket bus.
Additional perks of the hotel
- Adult-only Deck 27 with indoor pool, fitness center, and seasonal sundeck - Pet-friendly rooms ($50 fee per stay) - Underground self-parking with unlimited in/out privileges - Artist in residence exhibits in lobby and E|CLUB Lounge - Complimentary Wi-Fi throughout the hotel - Hospital/patient stayover rates available - Smudge-friendly meeting rooms (advance notice required)
Room options
Chelsea Rooms (275 sq ft) offer queen or double beds, free WiFi, and LCD TVs. Executive Rooms (315 sq ft) include balcony access in most rooms, 50" flat-screen TVs, and Nespresso machines. Studio Kitchenettes (375 sq ft) feature full-sized fridges, stoves, and microwaves. Family Fun Suites (600 sq ft) have separate living areas, private balconies, and queen pullout sofas. Honeymoon Suite (630 sq ft) includes a king bed and whirlpool tub.
Other conveniences
- USB outlets in Executive Rooms - Blackout drapes in all rooms - In-room safes and ironing facilities - Shower/tub combinations in bathrooms - Trueterra shampoo/conditioner dispensers - DVD and XBOX available in Family Suites - Wheelchair-accessible rooms available
Choose Your Room
Room Rates & Availability Tracker
Transportation Tips
Transportation Options
Amenities
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- Baggage storage
- Allergy-free rooms
- Elevator
- Currency exchange
- ATM/Cash machine
- Coffee shop
- Vending machines
- Electric vehicle charging station
Sports & Fitness
- Fitness center
Services
- Room service
- Housekeeping
- Car rental
- Laundry
- Dry cleaning
- Tours/Ticket assistance
Dining
- Restaurant
- Snack bar
- Bar/ Lounge area
- Special diet menus
Business
- Business center
- Meeting/ Banquet facilities
- Fax/Photocopying
Children
- Babysitting/Child services
- Board games
- Children's menu
- Water slides
- Children's play area
- Kids club
- Game room
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Rooftop pool
- Seasonal indoor pool
- Heated swimming pool
- Sun loungers
- Sun terrace
- Sauna
- Jacuzzi
- Pool with view
- Shallow end
Room features
- Air conditioning
- Heating
- Mini-bar
- Soundproofed rooms
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Media
- Flat-screen TV
- AM/FM alarm clock
Hotel Location
Guest Reviews & Ratings
The hotel is a popular family choice with a water slide but needs a major makeover. The rooms were spacious but had a stale air smell that required using the air conditioning. The service was attentive and friendly. The location was ideal for exploring downtown Toronto. The dining experience was subpar with cold and burnt food. The hotel facilities were in need of improvement.
My stay at the hotel was a mix of clean and comfortable rooms with friendly staff, although there were some noise issues and a delayed room readiness. The location was excellent, but some improvements in the dining experience could have been made.
The hotel had a somewhat dated feel, but the warm and welcoming service made up for it. The location was great for exploring the city, but the dining experience left something to be desired.
I absolutely loved my stay at this hotel! The rooms were clean and comfortable, and the staff was incredibly friendly and helpful. The location is superb, right next to great restaurants and shops. However, the dining options were somewhat limited. Overall, a fantastic experience!
I had a pleasant stay at the hotel. The rooms were spacious but only had 2 pillows, and one night the bed was extremely cold. The Deluxe King Room was certainly large enough for a comfortable stay. The service was friendly and efficient, making my time enjoyable. The location was fantastic, providing easy access to key attractions in the city. The dining experience was good, but a bit pricey. Overall, a positive experience with a few minor drawbacks.
The hotel has its ups and downs. The location is very convenient, close to main sights in Toronto, with friendly and helpful staff. However, room consistency and dining pricing could be improved, and some areas need refurbishment.
The hotel has made significant improvements in the rooms with new furnishings, but some areas like the bathroom were not up to standard. Despite facing a noisy street, the cleanliness fell short of expectations.
I absolutely loved the multi entrance location of the hotel, situated between Downtown and the Village, allowing easy access to the exciting Yonge Street nightlife and attractions like Eaton Center and City Hall. The room was basic but had everything we needed for our short stay, while the dining experience at Tbar exceeded expectations. However, the service was inconsistent, with snippy responses about fees but the manager going above and beyond when needed.
I absolutely loved the hotel's location, being so close to the 18C. The rooms were average but clean, and we even got an early check-in which was convenient. The service was nice and helpful even during peak times. The location is wonderful, walking distance to everything and very close to the Eaton center. The dining options were a bit overpriced, but the market buffet breakfast was enjoyable. Overall, a comfortable stay with great value for money!
My stay at the hotel had its ups and downs. The location was very convenient for our visit, with lots of eateries nearby, but it was noisy at times. The rooms were okay, but the bed was squeaky, and the beige walls made it feel very basic. The service staff were a mix of friendly and unhelpful, but we appreciated being given adjoining rooms. The dining experience was good overall, with lovely views, but it was not really value for money. The facilities could use some improvement too.
The hotel location is fantastic, with almost everything within walking distance and convenient amenities nearby. The rooms are beautiful and spacious, though they were in need of renovation. The staff are friendly and knowledgeable about the area. The dining experience was satisfying, but the hotel lacks breakfast options for the price paid.
The hotel had some drawbacks with the dated rooms and a distinctive smell considering the high nightly rate. The service, on the other hand, was exceptional with friendly and extremely helpful staff. The location was convenient for exploring downtown attractions, although there were some minor issues with certain aspects of the dining experience.
I had a mixed experience at this hotel. On the positive side, the room was available early, the bed was really comfy, and the staff was incredibly helpful. However, the room smelled unpleasantly of smoke, was too cold even after adjusting the temperature, and the dining options were not great.
The hotel needs to maintain consistency in room quality, but its location is outstanding with many nearby attractions. The dining experience was overpriced and lacked variety, but the staff provided excellent service.
The hotel is great overall for a group trip to central Toronto. The rooms are neat and tidy, but the intermittent noise can be disruptive, and they are on the smaller side for the price. The service is friendly and helpful, however, check-in with a robot may not appeal to everyone. The location is very convenient, close to Dundas Station and Dundas Square. The dining options are good but may seem quite expensive. Facilities meet basic needs, but extra costs may apply for some services.