Is smoking permitted on the balcony of the hotel?
10 November 2024
This property is entirely smoke-free, meaning smoking is not allowed anywhere on the premises, including balconies.
CHELSEA HOTEL TORONTO, Toronto – Your ideal downtown stay
Key details
Hotel Overview
33 Gerrard Street West, Toronto, M5G1ZA,
- Close to Nathan Phillips Square
Great
8.3
8.1
3.6
3.3
Family-Friendly Urban Retreat with Unique Waterslide
Amenities
Chelsea Hotel Toronto includes a dedicated Family Fun Zone featuring a
Accommodations
The Chelsea Hotel has over 1500 rooms, including spacious
Location
Located
Leisure
The hotel's
Dining
Chelsea Hotel Toronto offers multiple dining choices, including
Highlights
Family Fun Zone: Dedicated area with engaging activities for children.
Location: Steps from downtown attractions and public transport.
Dining: Elm Street Bar & Lounge offers diverse cuisine.
Wellness: Adult-only Deck 27 featuring gym and saunas.
Unique Feature: 40 m Corkscrew Waterslide, a standout attraction.
Must-do experiences
- Stroll through Kensington Market for eclectic shops and food stalls.
- Try the iconic Peameal Bacon Sandwich at the St. Lawrence Market.
- Visit the Art Gallery of Ontario for stunning Canadian art collections.
- Catch a concert or event at the historic Massey Hall downtown.
- Explore the Distillery District for artisan shops and craft brews.
Choose Your Room
Our listed hotels offer a variety of room types—double rooms, family suites, or deluxe options—all with features like breakfast, flexible cancellation policies, and exclusive deals.
- Standard King Room2 persons280 sq. feet1 King-size bedAir conditioningHeatingroom details
- Standard Queen Room2 persons280 sq. feet1 King-size bedAir conditioningHeatingroom details
- Executive King Room2 persons315 sq. feet1 King-size bedAir conditioningBalconyroom details
Show all rooms
Room Rates & Availability Tracker
Find Deals for Your Travel Dates
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Check-in/ Check-out
Amenities
Thoughtful hotel amenities for a comfortable stay
General
- No smoking on site
- Wi-Fi
- Parking
- Safe deposit box
- 24-hour reception
- Express check-in/ -out
- Pets allowed
- Rooms/ Facilities for disabled
- Wheelchair access
- Luggage storage
- Allergy-free rooms
- Lift
- ATM/Cash machine
- Coffee shop
- Vending machines
- Electric vehicle charging station
Sports & Fitness
- Fitness centre
Guest Parking
- Public parking is possible on site at CAD 39 per day.
Services
- Housekeeping
- Dry cleaning
- Tours/Ticket assistance
Dining
- Restaurant
- Snack bar
- Bar/ Lounge area
- Special diet menus
Business
- Meeting/ Banquet facilities
Children
- Babysitting/Child services
- Board games
- Children's menu
- Children's pool
- Water slides
- Children's play area
- Kids club
- Game room
Facilities for people with disabilities
- Toilet for disabled
Spa & Leisure
- Rooftop pool
- Indoor swimming pool
- Sun loungers
- Sun terrace
- Sauna
- Steam room
- Jacuzzi
- Pool with view
- Shallow end
Room features
- Air conditioning
- Heating
- Soundproofed rooms
- Sitting area
- Terrace
- Garden furniture
- Tea and coffee facilities
- Ironing facilities
Bathroom
- Free toiletries
Self-catering
- Electric kettle
- Cookware/ Kitchen utensils
Media
- Flat-screen TV
- AM/FM alarm clock
Room decor
- Carpeted floor
Show more
Dining Onsite
The Chelsea Hotel Toronto offers a delightful array of dining options that cater to diverse tastes and preferences. From vibrant all-day dining to relaxed social spaces, these venues highlight fresh, local ingredients while accommodating various dietary needs, ensuring every meal is a comfortable and enjoyable experience.
Market Garden
American
Ambiance
Casual and inviting, ideal for family gatherings or solo dining.
Key Offerings
Proudly serving a selection of American dishes, Market Garden features vegan, gluten-free, and dairy-free options, focusing on wholesome, delicious meals to suit various dietary preferences.
Reservation
Not needed.
Open for breakfast, lunch, and dinner.
Elm Street Bar & Lounge
Vegetarian and Vegan
Ambiance
Relaxed lounge atmosphere, perfect for casual dining or socializing over cocktails.
Key Offerings
Specializing in vegetarian, vegan, and gluten-free fare, this venue serves up delightful dishes alongside a cocktail hour, making it an excellent spot for unwinding after a long day.
Reservation
Recommended.
Monday to Friday: 7:00 AM - 10:30 AM, 11:30 AM - 12:00 AM; Saturday and Sunday: 7:00 AM - 10:30 AM, 4:00 PM - 12:00 AM.
T Bar
Snack and Shareable Plates
Ambiance
Comfortable, casual setting perfect for enjoying light bites.
Key Offerings
Guests can savor a wide range of snacks and shareables, complemented by an assortment of curries, pizzas, and traditional favorites, ideal for both quick bites and sharing with friends.
Reservation
Not needed.
Details on specific hours are not provided.
Express|O Coffee and Wine Bar
Coffee and Wine Bar
Ambiance
Charming lobby setting near the Bay Street entrance, perfect for quick refreshments.
Key Offerings
This inviting coffee and wine bar allows guests to enjoy a selection of coffees and fine wines, making it a delightful stop for a quick pick-me-up or a leisurely sip.
Reservation
Not needed.
Hours vary.
Location
33 Gerrard Street West, Toronto, M5G1ZA,
Explore Toronto
Local Highlights Near Chelsea Hotel Toronto
CF Toronto Eaton Centre
10 minutes' walk
A premier shopping destination featuring over 230 stores, restaurants, and a stunning glass galleria.
Royal Ontario Museum
20 minutes' walk
One of North America's largest museums, known for its diverse collections and interactive exhibits.
St. Lawrence Market
20 minutes' walk
A historic market renowned for its fresh produce, gourmet foods, and artisan vendors. Visit on Saturday for the farmer's market.
Nathan Phillips Square
11 minutes' walk
A vibrant public square featuring the iconic Toronto sign, seasonal ice skating, and regular events throughout the year.
Hiking in High Park
15 minutes' drive
A large urban park with nature trails, gardens, and a small zoo, perfect for hiking and outdoor family fun.
Yoga in the Park
12 minutes' walk
Outdoor classes often held in Allan Gardens, providing a serene space for relaxation and rejuvenation.
Biking by the Harbourfront
25 minutes' walk
Rent bikes along the waterfront for scenic views, with trails connecting to beaches and parks.
Escape Rooms
10 minutes' drive
Thrilling problem-solving activities ideal for groups looking for an adrenaline rush. Book in advance!
Elephant & Castle
2 minutes' walk
A British pub atmosphere offering classics like fish and chips alongside a vast selection of beers.
Bangkok Garden Restaurant
5 minutes' walk
Famed for its authentic Thai cuisine, with flavorful dishes like Pad Thai and Green Curry in a cozy setting.
Duke's Refresher + Bar
3 minutes' walk
Casual dining with gourmet comfort food and a lively bar scene. Great for families and late-night bites.
Donatello Restaurant
4 minutes' walk
An Italian eatery known for its classic pastas and upscale ambience. Reservations recommended for prime hours.
Hockey Hall of Fame
19 minutes' walk
A must-visit for sports fans, this interactive museum showcases the history of ice hockey through exhibits.
Art Gallery of Ontario
16 minutes' walk
Home to a vast collection of artworks, this gallery hosts exciting exhibitions and family-friendly events.
Comedy Bar
15 minutes' drive
An intimate venue featuring stand-up and improv shows, perfect for a night of laughter. Check their schedule for events.
The Royal Theatre
10 minutes' drive
Offering a variety of live performances and movies, this historic theatre provides a memorable cultural experience.
Transportation Tips
Unlock Early Booking Discounts
Grab Your Special Rates Today!
Property information and rules
Check-in
from 15:00-23:59
Check-out
until 11 am
Guest Parking
Public parking is possible on site at CAD 39 per day.
Internet
High-speed internet access is available in public areas for free.
Breakfast
You can start your day with a full breakfast, which costs CAD 33.0 per person.
Children & extra beds
There are no extra beds provided in a room.
Pets
Pets are allowed on request.
Languages
English, German, Spanish, Italian, Dutch, Portuguese, Norwegian, Swedish, Danish, Hungarian, Romanian, Japanese, Chinese, Polish, Greek, Russian, Turkish, Arabic, Bulgarian, Korean, Hebrew, Welsh, Croatian, Icelandic, Laotian, Thai, Tagalog / Filipino, Vietnamese
Year renovated:
2011
Number of floors:
27
Number of rooms:
1508
Former name
Eaton Chelsea/Delta Chelsea Toronto
Guest Reviews & Ratings
What Guests Are Saying?
Show more
Pros
Polite staff
Clean room
Comfortable beds
Great menu
Cons
Broken AC
Elevator problems
Slow WiFi
Guest reviewsbased on 5 reviews
Ian from Canada
Family with children
Standard Double Room Two Double Beds
3 nights in November 2025
|
Reviewed: February 11, 2026
8.5/10
GREAT location. AMAZING amenities.
two pools kid zone family pool buffet market
i ABSOLUTELY loved that the hotel had two pools. My kids enjoyed the kid zone with lots of toys. The family pool was also a blast. The buffet market offered many options. Luggage storage helped a lot.
The check in line WAS long. It did take some time to get through it.
Dining
9/10
The hotel provides multiple dining choices, with both a restaurant and a cafe. Breakfast includes various options. I noticed breakfast bars and a dedicated coffee shop, catering to diverse tastes and preferences.
Rooms
8/10
My standard double room included two double beds, offering ample space. I observed amenities like a mini-fridge and a flat-screen television. The room included blackout curtains that ensures comfortable sleep.
0 Helpful
|
Gérard from France
Single
Deluxe Queen Room
3 nights in November 2025
|
Reviewed: February 04, 2026
9.0/10
a happy experience downtown
perfect location professional staff clean room
the location is awesome being downtown. many tourist spots were easily accessible by train or bike share. the staff were very professional and helped Me when I needed it. the room was very clean and had nice amenities.
the hotel rooms SHOWED some wear. the shower and tiling looked outdated and needed replacing. the bathroom was disappointing.
Rooms
9/10
my room was spacious and clean. the bed was comfortable. two pillows per person were available. i had a good night's rest each night of my stay.
Service
9/10
the staff were very helpful with directions. they provided quick assistance when i asked. one member of staff, e. m. was very kind. that was helpful.
Location
10/10
the hotel had great access to downtown attractions. public transportation was convenient. i easily walked to nearby shops and restaurants. a bike share location WAS close to the hotel.
Facilities
8/10
the hotel lobby was busy with deliveries. the hotel had a market garden restaurant. there was a bar and lounge ON the premises. several elevators minimized wait times.
Dining
9/10
the in-house restaurant WAS delicious. prices were moderate at the restaurant. the breakfast service was efficient with many choices. the food quality seemed high.
0 Helpful
|
Martin from Germany
Single
deluxe queen room
3 nights in November 2025
|
Reviewed: January 28, 2026
7/10
great location helpful staff decent size limited service noticeable noise smaller gym
The location was great. I could easily walk to many attractions, and public transport was close by. the staff were helpful. They quickly addressed my queries. the room had a decent size, it suited my needs for a short stay.
The room service was limited. It lacked options after certain hours. It disrupted my sleep a bit. the gym was smaller than expected. It had limited equipment.
0 Helpful
jacqueline from canada
Family with children
deluxe king room
4 nights in August 2026
|
Reviewed: October 02, 2025
9/10
central hotel experience
luggage storage helpful staff
i appreciated that my luggage was stored safely after checkout at no extra cost. the staff accommodated my request for connected rooms which really helped! i found the staff quite helpful and eager to answer my questions, a definite plus.
Rooms
9/10
The beautiful king room features modern decor and adequate space for relaxation. It includes a king size bed, a seating area with a comfortable sofa, and a work desk, great for working or planning. a mini-fridge, coffee maker, and complimentary high-speed wi-fi are also included.
0 Helpful
|
Paul from Canada
Family with children
Deluxe Double Room Two Double Beds
3 nights in August 2026
|
Reviewed: October 01, 2025
8.5/10
excellent stay, nice moments
helpful concierge friendly staff clean accommodations
i found the concierge very helpful. the staff was friendly and i was impressed by the clean accommodations. the water slide was very enjoyable for the kids. i also liked the pool, very clean.
the beds felt a little too hard, and i found the pillows too flat for my liking.
Service
9/10
the staff were very helpful and pleasant, from the cleaning crews to the concierge. the check-in and check-out employees were efficient. the taxi stand employees were amazing and accommodating to my needs.
Facilities
8/10
the pool area was great for family activities. my children really enjoyed the water slide. the elevators worked efficiently and offered short waiting times for the guests during peak hours.
Rooms
9/10
the room size was adequate for my needs. everything was clean and well-kept.
Dining
8/10
the breakfast cafeteria offered a variety of choices for dining. it was nice to have multiple options for a quick meal. the on-site restaurant provided a convenient option if i needed it.
0 Helpful
|
Show more reviews
Questions of the users
About Chelsea Hotel Toronto
How can I request a room that includes a balcony?
25 December 2024
For specific requests regarding room features, it's best to directly contact the hotel for assistance. Do the rooms have safes available for use?
15 January 2025
Yes, all rooms come equipped with a personal safe for securing your valuables. I would like to know if there is a mini-fridge in the room I booked. Is there also a microwave?
5 February 2025
A mini-fridge can be requested, but a microwave is not available due to power limitations in the room. All rooms feature bathtub/shower combinations. What time can I check in to the hotel?
22 March 2025
Check-in is available starting at 15:00. Is parking included with my stay, or is there an additional charge?
8 April 2025
Parking is priced at CAD 39 plus taxes for underground parking, which includes unlimited in-and-out privileges. Can I use a debit or prepaid credit card for payment if I don't have a standard credit card?
30 April 2025
A valid government ID is required, and debit cards are accepted for both payment and deposit purposes. Do all rooms in the hotel come with balconies, and what views can I expect?
15 May 2025
Balconies are available in select rooms, with views varying depending on which tower the room is located in. Are any hospital stay rates or discounts available?
14 June 2025
Inquiries about special rates for hospital stays can be directed to the Reservations department at 1-800-Chelsea. Is the swimming pool currently open for guests?
3 July 2025
Yes, the Family pool is open daily from 13:00 to 21:00.Next best alternative
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